Information We Collect
When you visit our website, place orders, provide order descriptions, sign up, or log in, we collect certain types of information. However, it's important to note the following crucial data sharing aspects related to our website:
- Sharing personal information such as email address, phone number, or other contact information violates our Terms & Conditions. We are not responsible for any consequences that may arise from sharing personal information with experts.
- If you need to share personal details essential to the order, only provide them to the expert after they have been hired or contact support for assistance.
Types of information
- Contact Details: We collect your name, email address, phone number, links to social media accounts used for registration, and, in some cases, your billing address.
- Order Details: This includes all the information you provide when filling out the order form, as well as your payment details during the ordering process. It also encompasses information shared with the expert via the chatbox and instructions for the assignment.
- Website Visit Details: We collect information automatically through our server, such as access time, browser type and operating system, IP address, and location.
- Communication Details: Any information you provide when contacting our customer support team for inquiries, problem-solving, or feedback.
Please note that we do not collect, process, or store your payment card details or other payment-related information on our platform.
How We Use Your Information:
We use the information we collect from you in the following ways:
- Contact and Feedback: To communicate with you, obtain feedback, and improve our service, including the ordering process, user experience, website layout, and customer support.
- Transaction Processing: Your information will not be sold, exchanged, or transferred to other companies, except for providing the services or products you have purchased.
- Informational Emails: We may send you emails with updates about our company, new website features, related services or products, and information about your order processing. For example, we may notify you when your order reaches a certain completion stage.
- Verification and Quality Control: To verify your identity, assess the quality of services provided, and calculate refund amounts if necessary.
Personal Data Deletion Request:
If you want your data deleted from our website, please fill out the Personal Data Deletion Request and send it to support@gradefoster.com. Include your full legal name, address, phone number, and the email used for website signup. State the reason for data deletion and list the specific information you are aware of being processed and retained by the company. If you want all your data removed, please mention it in the letter.
Cookies:
Users can choose to be notified by their browsers each time a cookie file is sent or disable cookies through browser settings. Disabling cookies may affect certain features and functions on our website, but you can still place orders regardless of the cookie settings.
We use cookies for traffic analysis, demographics, customer activity, and to improve the quality of our service. Cookies also help us understand and remember your preferences for future visits. If you previously agreed to cookies and want to change or disable them, refer to the instructions provided by your browser.
Third Parties:
We do not share, sell, or transfer your personal information to outside parties. However, we may cooperate with third parties to operate our website and provide the services or products you order. These third parties are required to maintain the confidentiality of any information they receive from us.
Links:
Our website may include links to external websites for additional information. Please exercise caution when following these links and inquire about the privacy policies and terms of those services and products, unless we provide specific details about them.
We are not responsible for the content provided or data collected by third-party links. Such websites have.